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Privacy Policy
We take your privacy seriously at DV77 Casino, and we want you to know exactly how we handle your personal information. This Privacy Policy explains how we collect, use, store, and protect your data.
Purpose of the Privacy Policy
The purpose of this Privacy Policy is to inform you about your data rights and how we manage your personal information. By using our services, you agree to be bound by this policy.
Scope of Application
This Privacy Policy applies to all users of DV77 Casino's website and services. By accessing and using our site, you consent to the practices described in this policy.
Consent Clause
By using DV77 Casino's services, you give your consent for us to collect, use, store, and disclose your personal information as outlined in this Privacy Policy.
Data We Collect
We collect the following types of data:
- Personal Information: name, email address, date of birth, address, etc.
- Account Info: username, password, payment details
- Technical Data: device information, IP address, browser type, cookies
- Usage Data: site activity, login logs, game interactions
How We Use Your Data
We use your data for the following purposes:
- Creating and managing accounts
- Processing deposits and withdrawals
- Providing customer support
- Bonus eligibility and responsible gambling monitoring
- Improving the site and personalizing the user experience
- Fulfilling legal and regulatory obligations
Cookies and Tracking
We use cookies to enhance your browsing experience. Cookies are small text files that are stored on your device. There are three types of cookies:
- Essential cookies: necessary for the site's functionality, such as logging in or making deposits.
- Analytics cookies: help us understand how users interact with our site.
- Marketing cookies: used to tailor advertisements and improve user experience.
You can manage or disable cookies by adjusting your browser settings.
Legal Basis for Processing
We process your data based on the following grounds:
- Contractual necessity: we need your data to provide services and meet contractual obligations.
- Legal obligations: we must comply with laws and regulations related to gaming, payment processing, and personal data protection.
- Legitimate interests: we use your data for legitimate business purposes, such as improving our site and personalizing the user experience.
- User consent: you give us permission to collect and process your data when you create an account or make a deposit.
Data Sharing and Disclosure
We share your data with trusted third-party services, including:
- Payment processors
- Gaming providers
Personal data is not sold to any third party. However, we may disclose information when required by law or regulation.
Data Storage and Retention
We store personal data securely for a limited period. The criteria for retention periods include:
- Contractual obligations
- Laws and regulations
- Business needs, such as auditing and record-keeping
Data is stored in secure servers with access controls, authentication processes, and monitoring for unauthorized access.
Security Measures
We implement the following security measures to protect your data:
- SSL encryption
- Access controls
- Authentication processes
- Monitoring for unauthorized access
Your Rights
You have the right to:
- Access, update, or delete your data
- Withdraw consent or object to processing
To exercise these rights, please contact us at [email protected].
International Data Transfers
We may transfer personal data outside the user's country or EEA to our trusted service providers. We use Standard Contractual Clauses (SCCs) to ensure your data is protected in accordance with EU standards.
Third-Party Services
External links and services have their own privacy policies, which are not under our control. Use these services at your own risk.
Policy Updates
We may update this Privacy Policy from time to time. You will be notified of changes via email or through a notification on the site. Continued use means acceptance of the updated policy.